Frequently Asked Questions
Intrusion Detection (Security) FAQ's
Q: Will my alarm system still work if the power goes out?
A: All security systems have what is called a standby or backup battery. In the event of a power loss in your home or business, this battery can supply power to the system for several hours.
Q: How often should my standby battery be changed?
A: Approximately every 3-5 years. Note that if you have frequent power outages and the battery goes dead earlier than normal, the panels that we install will send a signal to the central station indicating the battery needs replaced.
Q: What is the difference between a wired and wireless system?
A: In a wired system all components (Door switches, Motion Detectors, Glass Break Detectors, etc) are directly wired to the alarm panel. In a wireless system components that include a wireless transmitter to communicate with the panel may be installed, eliminating the need for a wire to be run from the component to the control panel. A wired system is usually less expensive but may take slightly longer to install. A wireless system is most useful in situations where there are few or no places to conceal wires. Both systems can be equally reliable assuming batteries are changed in the wireless components when needed. ASMD, Inc. recommends which type to install based on your specific situation; in most cases we are able to install a wired system (saving you money).
Q: How often should I change the batteries in my wireless transmitters?
A: Battery life varies by device manufacturer, but on average your batteries will usually last a minimum of 2 years on up to 5 years. When in doubt changing your batteries every 2 years will help to keep your transmitters trouble free.
Q: I have signs that hang from the ceiling in my business; will this cause my motion detectors to generate a false alarm?
A: Conventional motions will trigger if a hanging sign moves while your alarm is armed. The good news is that ASMD, Inc. offers motions with new technology that can help totally prevent these nuisance alarms. This is especially helpful since many police departments have instituted fines for responding to false alarms.
Q: Will my motion detector be triggered by my pet?
A: If you have an older motion detector it may have a "pet alley" feature to prevent such a false alarm. Newer models that we offer are designed to be pet immune up to 40 lbs, for an economical model, or up to 100 lbs, for a more costly model designed for locations with larger pets.
Q: Will my alarm work if my phone lines are cut?
A: Your alarm will continue to be able to sound on the premise, but if your phone lines are cut your system will not be able to contact the central monitoring station. This is the case for all alarm systems regardless of who installs them. The solution to eliminating this vulnerability is to install a cellular backup unit, which can transmit a signal to the central station if your phone line is cut, and then transmit all the alarm signals that follow.